Danny has been the CRM Practice Director at Net@Work since 2005. He is currently chairman of the Sage CRM BPAC for North America and part of the overall CRM BPAC for North America. He is certified on both Sage CRM and SalesLogix as well as versant in Microsoft Dynamics CRM and Salesforce.com. He is a noted speaker, author and founder of the Practical CRM blog. Danny is married to Christine Estrada and has a son, Neil, and daughter, Alyssa.