Leisa Gill is the Director of Client Experience and a stockholder at LBMC.
As the Director of Client Experience, Leisa will utilize her communication skills and business expertise to further develop, analyze and align LBMC’s brand promise with the overall client experience. She has spent the last twenty-plus years helping build the brand and LBMC’s reputation – she now takes that experience to her new role to build an even strong client experience that includes client satisfaction and delivering on the firm’s brand promise to help clients be ‘better,’ whether that is in their business or with their personal financial needs.
She serves as a valuable resource for our teams as well as for clients. Leisa will also be responsible for the ongoing education of LBMC teams on improving the client experience by setting benchmarks, monitoring progress, and recognizing successful departments and teams.
A frequent speaker on various business and marketing related topics locally, nationally, and internationally; she was recently given the charge to grow the firm’s Private Companies practice, which includes strategy, development of the practice team, and overall performance.
She is a published writer and closet poet, has been named among the Who’s Who of Women Executives, recipient of the Accounting Industry’s Marketer of the Year, Inducted into the Association of Accounting Marketing’s Hall of Fame, and received numerous national and international marketing awards and accolades.
Leisa is active in and continues to support many professional and civic organizations, including:
Leisa resides in Brentwood, Tennessee, with her husband, Andy and youngest daughter.
Their oldest daughter, Melissa, a third grade teacher, is married to Nathan, a music minister, and they have given Leisa and her husband their first grandson.
Their younger daughter, Abbey, is studying at the University of Georgia on academic scholarship and Leisa is excited to see what the world holds for her.
When not at the office, you can find Leisa volunteering in the community, at the soccer field watching a game, in her garage bringing a forgotten piece of furniture back to life or relaxing on the lake.